Returns Policy

All our products come with our 100% Money-Back Guarantee. 

 

Returns & Refunds


Returns are accepted within 30 days of your purchase date. If you would like to return a product for a refund, please email a request stating your order number to sales@alkalife.com.au. We will happily refund your money and even organise collection at our cost! 

Returns and refunds will not be accepted for used bottles. 

Order Cancellations


Please contact us if you wish to cancel your order and we will process a full refund.

Damages and Issues


If you believe there are any issues with our product, please contact us  immediately on 02 9380 9977 so we can rectify the issue.